Privacy Policy

Last Updated: January 26, 2026

This Privacy Policy applies to Suzkf and its related operating entities. References herein to "we," "Suzkf," and "the Website" refer to Suzkf.com; "you" refers to any individual accessing this Website or utilizing its related services, including browsing users and customers purchasing products.

As used in this Policy, "Personal Information" refers to information that can directly identify you or that can be linked to a specific individual. Contact details used for general business communications, as well as information related to employee employment relationships, fall outside the scope of this Policy.

In the course of providing our services, we may collect information that you voluntarily provide, as well as data generated during your use of the Website. This information is primarily used to ensure the proper functioning of the Website, process orders, provide customer support, and optimize the overall user experience.

We may utilize Cookies or similar technologies to record your usage preferences and access status, thereby enhancing browsing efficiency. You may manage or restrict Cookies through your browser settings according to your personal preferences.

We prioritize information security and implement reasonable measures to protect your Personal Information against unauthorized access, use, or disclosure. Furthermore, we use relevant information solely to the extent necessary to fulfill our stated purposes and do not engage in unnecessary or expanded usage.

This Policy may be updated periodically to reflect changes in business operations or legal requirements; any updates will be published on this Website. We recommend that you review this Policy from time to time to stay informed of the latest version.

By continuing to use this Website or by providing information to us after reviewing the contents of this Policy, you signify your consent to our collection and use of such information in accordance with this Policy. You have the right to withdraw your consent at any time; however, doing so may affect the proper functioning of certain features or the provision of specific services.

We may collect information about you through various channels, including your use of the Website, face-to-face interactions, telephone calls, emails, faxes, social media platforms, and information provided by third parties authorized by you.
If you provide information regarding a third party, or authorize a third party to disclose such information to us, we will assume that you have obtained that individual's informed consent. We will process your information only to the reasonable extent necessary to fulfill the purposes outlined in this Privacy Policy and will not use it beyond that scope.
If you provide information regarding a third party, or authorize a third party to provide such information, we will assume that you have taken appropriate measures to obtain informed consent. We will not process information about you beyond the scope reasonably necessary to fulfill the purposes outlined in this Privacy Policy. We may process the following data about you:
Your name and contact details, such as your address, telephone number, and email address.
Employment details, such as the name of your company, your work contact details (address, email, telephone number), and your job title.
Account details, such as any products and services you have purchased and how you use them, contractual agreements, transaction and financial details, and passwords.
Any information you provide when reporting a problem with our website.
Your communications with us (including emails).
Your responses to any surveys.
Details of your visits to our website, including—but not limited to—cookie data, traffic data, location data, web logs, analytics data, and other communication data (regardless of whether such data is required for our billing purposes or otherwise), as well as the resources you access.
Computer information, including device type, device identifiers, IP address, MAC address, browser type, operating system, duration of use, user behavior, time spent on the website, and frequency of visits to our website.
Information used to verify your identity, such as photo identification or data obtained through credit checks (credit checks may be conducted in certain circumstances when entering into a loan or payment plan agreement). Other information that you voluntarily provide to us, our employees, contractors, or affiliates.
The provision of certain data is a business requirement or a necessary condition for entering into a contract. You are under no obligation to provide this data; however, if you choose not to provide it, we may be unable to enter into a contract with you or fully fulfill the transactions we have agreed upon with you. In certain instances, this may result in the termination of our business relationship with you.

We collect this information directly from you, and in limited circumstances, from third-party partners.

We may use the information we collect about you for the following purposes:

To provide you with the products, services, or information you have requested, or to offer recommendations that may be of interest to you (provided that you have consented to us contacting you for this purpose). To ensure that the content and functionality of our website are presented in the most effective manner and are optimized for your device.
To improve and maintain our products, services, and day-to-day operations.
To send you newsletters or relevant updates to which you have subscribed.
To administer surveys, contests, prize draws, and other promotional activities.
To provide customer support, including addressing your inquiries, directing them to the appropriate personnel, and following up on resolutions.
To audit and analyze website usage in order to optimize the user experience. To fulfill contractual or business-related obligations established with you.
For training, quality control, or to record details regarding the products and services you purchase and use.
To comply with applicable laws, regulations, and regulatory requirements.
To provide optional interactive features and enhance your service experience.
To notify you of updates or changes regarding our products or services.
To conduct credit checks and fraud prevention measures when establishing loan or payment plans.
To conduct market research and data analysis in order to improve our services.
To provide support for litigation or to protect our own legitimate interests when necessary.
The sole purpose of these details is to make your interaction with our site feel as natural as possible.

We will retain your personal data only for as long as is reasonably necessary and in accordance with the provisions of this Policy. The retention period will vary depending on the type of personal data involved. To determine the appropriate retention period, we consider the nature of the personal data, the purposes for which it is processed, the nature of our relationship with you, any applicable legal or regulatory requirements, and any relevant industry standards or guidelines. If you previously held an account with us and subsequently re-register, we may link your current data to your previous account; this may also influence the applicable retention period.
We make every reasonable effort to ensure that your personal information remains accurate, complete, and up-to-date. You may review our records at any time, if necessary, to verify the accuracy and completeness of your personal information. Although we strive to ensure the accuracy of our information, errors may occasionally occur. If you discover any errors or outdated information within your records, please notify us, and we will promptly correct them where appropriate.

Your personal information may be used internally within Suzkf for administrative purposes, business operations, or to facilitate the provision of customer services.
In certain circumstances, we may also share information with third parties to better provide you with products and services. These third parties include, but are not limited to:

• Business partners and affiliated companies;
• Network operators and customer service providers;
• Credit reporting and fraud prevention agencies;
• Payment processing service providers;
• Warehousing and shipping companies;
• Cloud storage and data analytics providers.

Please note that information you provide to payment processing service providers may be stored outside of Hong Kong.
In the event of a corporate sale, merger, reorganization, or similar business transaction, we may disclose your information to potential acquiring parties.
In all such instances, we will take reasonable measures to ensure that your personal information remains adequately protected.
Furthermore, we may disclose your information to third parties where required by law or regulation, for the enforcement of contracts or terms of service, or to protect the rights, property, or safety of our customers or other individuals. If you discover that a third party may have improperly handled or disclosed your information, please contact that third party directly first; if they fail to respond appropriately, please notify us promptly.

a. IP Addresses
We may collect information about your computer—including (where applicable) your IP address, operating system, and browser type—for the purposes of system administration. This data consists of statistical information regarding our users' browsing behaviors and patterns; it does not identify any individual personally.

b. Cookies
Cookies are small pieces of information in the form of text files that are sent by our web server to your browser and stored on your device.
We do not store any personal information within Cookies. Cookies are used solely to collect anonymous information. We do not combine such anonymous information with your personal information.
Our website uses Cookies to recognize your device and to store your preferences or information regarding past actions, thereby ensuring a more efficient experience for you during your next
Some Cookies are essential for the proper functioning of this website, while others serve to enhance the user experience. The following are examples of how we utilize Cookies:

• Collecting information to enable us to identify your platform and record inquiries, thereby improving the customer experience and identifying potential website issues;
• Assisting you in accessing accurate and useful information during your visits to our website;
• Collecting data to enable us to refine our services based on your purchasing history and website usage patterns.

c. Cookies Used
The Cookies utilized on our website may include both first-party Cookies and third-party Cookies. Examples of Cookies include, but are not limited to, those related to your account/login information, online chat services, Google advertising and analytics, and caching (for website speed and performance).

d. How to Refuse and Manage Cookies
You may choose to disallow the use of Cookies by adjusting your browser settings. The specific procedure for doing so depends on the particular browser you are using.

As our Cookies are primarily designed to enhance the user experience on our website, blocking certain Cookies may result in a reduction in the quality of the services you receive.

Any credit card information you provide to Suzkf will always be handled in a secure and confidential manner. Our authorized personnel will access this information only when strictly necessary for business purposes—such as to process refunds or to complete payment transactions. We implement rigorous measures to ensure that your payment data is properly safeguarded, preventing unauthorized access or use.

Suzkf is committed to protecting the security and confidentiality of user data. To this end, we have established multi-layered security measures—encompassing administrative, technical, and physical safeguards—that are tailored to the complexity, nature, and scope of our business activities. Our objective is to prevent unauthorized access, accidental disclosure, unlawful processing, corruption, or loss of data.
We have implemented the following key measures to safeguard your information:

• Access Controls: Only authorized employees are granted access to user data, and their access privileges are strictly limited.
• Network and Platform Security: Data is protected through the use of firewalls, intrusion detection systems, and security measures applied to servers and databases.
• Data Transmission and Storage Protection: All data is protected using modern encryption technologies during both transmission and storage, including on backup media.
• Encryption Measures: We employ secure algorithms and robust key lengths to encrypt user data transmitted over public or wireless networks.
• System Maintenance and Updates: We ensure that security patches are promptly installed and kept up-to-date on all servers, routers, personal computers, and other devices.
• Periodic Reviews: Our security measures are regularly evaluated and updated to address emerging threats and vulnerabilities.

Regarding payment and credit card information, our website utilizes Secure Sockets Layer (SSL) encryption technology to ensure that your personal details—including credit card numbers, names, and addresses—remain unintercepted during transmission. Every transaction is conducted within a secure environment, providing you with peace of mind.

Suzkf does not knowingly collect personal information from children under the age of 18, nor do we engage in any form of marketing or promotional activities directed at them.
By using our services, you affirm that you are at least 18 years of age, or that you are the parent or legal guardian of a minor user and consent to that minor's use of our services.
If we discover that we have inadvertently collected personal information from a user under the age of 18, we will immediately deactivate the associated account and take reasonable steps to remove such information from our records.
If you suspect that we may have collected information from a child under the age of 18, please contact us at inbox@suzkf.com; we will verify and address the matter as promptly as possible.

You possess a range of rights regarding your personal information; Suzkf respects and is committed to safeguarding these rights (to the extent permitted by law):
Right to Deletion: You may request that we delete personal data related to you.
Right to Choice: You can easily opt in to or opt out of specific activities, thereby controlling how certain data is used.
Right to Restrict Processing: You may request that the processing of your personal information be restricted or suspended.
Right to Correction: You have the right to request that we complete incomplete data or correct inaccurate information.
Right to Information: You are entitled to know what data we hold about you and how that data is processed.

We commit to responding to your requests in a timely manner—within reasonable limits—and to taking the necessary measures to protect the security of your information.

We respect your privacy rights and are committed to reasonably handling requests related to data subject rights in the course of our daily business operations. For instance, you have the right to decline to receive direct marketing communications, and we will always respect this right.
Please note that we may not be able to fulfill every request. If your request is subject to legitimate legal or business constraints (for example, if the law requires us to retain certain data even if you wish to have it deleted), we will explain the reasons to you.
Typically, we will respond to your request within 30 days of receipt. If the situation is complex and requires a longer processing time, we will inform you of the estimated response time within those 30 days.
Exercising your rights is generally free of charge. However, if your request is manifestly unfounded, repetitive, or excessive, we may charge a reasonable administrative fee or, where necessary, refuse to process the request. Additionally, if you request extra copies of your data, we may charge an appropriate fee. Before processing a request, we may require you to provide proof of identity to ensure the security of your information.

The effective date of this Policy is indicated at the beginning of this document under "Last Effective Date." This Policy may be modified from time to time due to changes in laws and regulations or for other reasons. We reserve the right to make such modifications. The effective date of any such material changes will be updated accordingly at the top of this Policy under "Effective Date."
Any material changes will be posted on our website, and we may also notify you via email or other means. Material changes to this Policy shall become effective immediately upon the changes taking effect and the issuance of notice. By continuing to use our products or services, you are deemed to have agreed to these changes.

Any links provided on this website to other websites are provided solely for your convenience and do not constitute an endorsement by us of their content or providers. If you click on a link to access any such website, you do so at your own risk, and we assume no responsibility for the content of those websites. Although we strive to link only to websites that share our commitment to protecting your privacy, please note that once you leave this website, this Policy no longer applies, and we are not responsible for the privacy practices of third-party websites. Therefore, we recommend that you carefully review the respective privacy policies of third-party websites to understand how they collect, use, and disclose your personal information.

If you have any questions regarding our Privacy Policy, our data usage practices, or your interactions with Suzkf—or if you wish to exercise your personal information rights—you may contact us via email at inbox@suzkf.com. We will provide support and assistance as soon as possible.